Structured Cabling Project Manager (U.s Clients)

About The Company: A U.S.-based IT product and servicess company

Work Details

• Shift: US Shift (6 PM 3 AM IST)
• Transport: Cab facility available

Role Summary

Own and drive end-to-end delivery of structured cabling / connected building projects for US clients, ensuring SLA adherence, cost efficiency, and high customer satisfaction, while managing resources, risks, and financial performance.

Must-Have Requirements

Client & Communication

• Excellent communication skills
• Strong experience working with US clients/stakeholders
• Ability to handle escalations and build client relationships

Commercial Acumen

Hands-on experience in:

• Budgeting & cost control
• Profit/margin management
• Exposure to P&L elements (WIP, invoicing, cost tracking)

Domain Expertise

Experience in:

• Structured Cabling / Network Cabling Projects

Also known as:

• Connected Buildings
• Construction Cabling (US)
• Exposure to enterprise/commercial deployments (fibre + copper preferred)

Project Management & Delivery

• Strong experience in Waterfall methodology
• End-to-end SoW execution & SLA delivery
• Resource planning, staffing, and utilisation management

Governance, KPIs & KRAs

Experience managing:

• KPIs: Utilization, CSAT, Attrition, Project overruns
• KRAs: Delivery efficiency, SLA compliance, quality metrics
• Conduct project reviews and performance tracking

Risk & Operations Management

Strong in:

• Risk identification & mitigation
• Escalation handling
• Delivery governance
• Drive operational excellence and process maturity

Key Responsibilities

1. Delivery Ownership

• Own project execution, SLA adherence, and delivery quality
• Ensure alignment with contractual and financial goals

2. Resource Management

• Allocate tasks, manage utilisation, onboarding, and training
• Monitor team performance, motivation, and attrition

3. Financial Governance

• Manage budgets, margins, and cost forecasts
• Support invoicing, WIP tracking, and P&L accuracy

4. Client & Stakeholder Management

• Act as key delivery contact for US clients
• Handle escalations and maintain strong engagement

5. Performance & Reporting

• Track and report KPIs/KRAs
• Conduct periodic project and team reviews

6. Continuous Improvement

• Drive process improvements and delivery excellence
• Work with quality/assurance teams

Ideal Candidate Profile

• 815 years of experience
• Background in:
• Network infrastructure / structured cabling
• System integrators/telecom/construction tech
• Strong mix of technical + delivery + financial ownership