Storage and System Engineer

Role Overview :

Design, implement, and maintain robust systems infrastructure across storage, backup, operating systems, and virtualization domains in a dual-datacenter, telecom BSS managed services environment. This is a hands-on, cross-layer engineering role, combining expertise in HPE 3PAR & Primera, RMC, SAN/NAS/NFS, VMware, Linux, Windows, and backup/recovery workflows. The engineer ensures high availability, data protection, performance, and operational efficiency, drives root cause analysis, and collaborates with vendors and internal teams to maintain resilient, scalable production environments.

Key Responsibilities :

Implement, and maintain enterprise-grade systems infrastructure

Design secure, highly available, and scalable storage architectures

Provide L2/L3 operational support, configure, monitor, and optimize 3PAR/Primera systems (SSMC, CLI)

Execute upgrades of storage arrays and service processors

Implement asynchronous and synchronous replication

Fine-tune storage systems and subsystems; analyze performance data

Administer NAS services and NFS file systems

Lead end-to-end backup and restore activities

Manage snapshots, RMC workflows, and disaster recovery processes

SAN concepts: FC zoning, host presentation, multipathing (MPIO)

Analyze storage performance and capacity trends

Collaborate with VMware, Windows, Linux teams for integration and troubleshooting.

Automation using Ansible and shell scripting

Patch management and vulnerability remediation

Maintain SOPs, documentation, and best practices

Ensure ITIL-aligned operations and adherence to security/compliance standards

Lead incident resolution, problem management, and post-incident analysis

Work closely with support vendors onsite for interventions, coordinate and escalate vendor requests

Technical Skills :

Storage: HPE 3PAR, HPE Primera, HPE RMC; SAN (FC/iSCSI); NAS/NFS; replication; backup/restore

OS: Linux (Oracle Linux/Rocky Linux/RHEL), Windows Server, filesystem management (XFS, ext4)

Virtualization: VMware ESXi / vCenter, vMotion, HA, DRS, vCHA

Networking: TCP/IP, DNS, DHCP, LAN configuration

Automation & Scripting: Ansible, Shell, PowerShell

High Availability: Veritas Cluster, Service Guard, RHCS

Soft Skills :

Customer-focused, service-minded, and proactive, Strong analytical and problem-solving skills

Effective communication with technical and non-technical stakeholders

Team player with ability to work independently under pressure

Experience & Qualifications :

Masters degree in a relevant field

Minimum 67 years in systems and storage engineering, preferably in telecom or managed services environments

Proven expertise in cross-layer troubleshooting (storage, OS, VMware)

ITIL Foundation; vendor certifications (HPE, VMware, cloud) preferred