Sr. Project Manager – Operations | Interior

Job Description

Position Title: Sr. Project Manager Operations

Location: Wagle Estate, Thane

Reporting To: Founder & Principal Designer

Position Overview

Trance Interiors is seeking a highly capable and result-oriented Sr. Project Manager Operations to take ownership of overall business operations, performance monitoring, and execution excellence.

This role will act as a central leadership anchor, ensuring smooth coordination across all departments, driving accountability. The individual will work closely with the Founder & Principal Designer and will be responsible for independently managing day-to-day operations in their absence.

Key Responsibilities

Department Performance Management

Monitor performance of all departments including Design, Projects, CRM, Purchase, and Accounts

Conduct regular performance reviews and track key performance indicators

Ensure alignment of departmental activities with overall business goals

Project Oversight and Execution Control

Review high-level progress of ongoing projects across sites

Ensure adherence to timelines, budgets, and quality standards

Address critical project issues and ensure timely resolution

Vendor and Contractor Management

Monitor performance of vendors, contractors, and site teams

Ensure quality standards, cost efficiency, and timely delivery

Review and finalize vendor contracts and agreements

Financial Planning and Budget Control

Work closely with the Accounts team for budgeting and cost monitoring

Track project-wise profitability and overall financial performance

Ensure financial discipline and cost optimisation across operations

ERP, Systems, and Reporting

Ensure effective use of ERP systems across all departments

Review MIS reports, dashboards, and operational data

Drive process improvements and system efficiency

Team Leadership and Culture Development

Lead and guide team members across departments

Foster a culture of accountability, ownership, and performance

Ensure effective communication and coordination between teams

Governance, Policies, and Compliance

Ensure adherence to company policies, processes, and standard operating procedures

Strengthen internal controls and compliance mechanisms

Quality, Timeline, and Client Satisfaction

Monitor quality standards across all projects

Ensure timely project delivery and high levels of client satisfaction

Track client feedback and implement improvements

Conflict Resolution and Decision Making

Resolve inter-departmental issues and conflicts effectively

Take timely and appropriate decisions to ensure smooth business operations

Qualifications and Experience

Graduate or Postgraduate degree (MBA preferred)

8 to 15 years of experience in operations, project management, or business leadership roles

Preferred industry experience in Interior Contracting, Construction, Infrastructure, or Healthcare Projects

Key Skills and Competencies

Strong leadership and decision-making abilities

Strategic thinking with a strong execution focus

Sound financial and business acumen

Excellent communication and stakeholder management skills

Strong problem-solving and conflict resolution capabilities

Process-oriented mindset with experience in ERP and MIS systems

Role Expectation

The Sr. Project Manager Operations is expected to function as the execution backbone of the organization, ensuring that all operations run smoothly, efficiently, and profitably, while supporting the companys long-term growth and strategic objectives.