Sr Application Developer-ServiceNow Developer-ITSM
Birlasoft
5 - 10 years
Pune
Posted: 25/07/2026
Job Description
Area(s) of responsibility
Role Summary
The Senior Developer – ServiceNow is responsible for designing, developing, implementing, and supporting ServiceNow solutions aligned with business and IT service management requirements. The role requires hands-on expertise in ServiceNow platform development, workflow automation, integrations, and customization while ensuring adherence to platform best practices and governance standards.
Key Responsibilities
ServiceNow Development & Configuration
- Design, develop, and customize ServiceNow applications and modules.
- Configure Incident, Problem, Change, Request, Knowledge, CMDB, Asset Management, and Service Catalog modules.
- Develop custom applications using ServiceNow App Engine.
- Design and implement workflows, Flow Designer solutions, and automation processes.
- Create and maintain UI Policies, Business Rules, Client Scripts, ACLs, Script Includes, and Catalog Items.
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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