Service Delivery Manager - Supply Chain - Procurement

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Job Description

Inviting applications for the role of Senior Manager Strategic Sourcing and Sourcing Execution role The Indirect Sourcing Senior Manager for Sourcing Execution and Tail Spend is responsible to work on strategic sourcing and a sourcing execution role with the client category sourcing teams clients stakeholders and to understand their need for running sourcing events to define and develop a sourcing strategy manage R Fx sourcing for mid to high events and solicit competitive proposals from qualified suppliers negotiating with suppliers while delivering results to the customer. Collaborating with internal key stakeholders and category management to oversee sourcing activities negotiate prices manage payment terms achieve Total Cost of Ownership (TCO) savings counter cost increase proposals generate sourcing documents conduct supplier evaluations and provide guidance to business requestors in adhering to the sourcing management process (SMP). Conduct commercial contracts negotiations drafting and reviewing while ensuring proper risk mitigation using standard operating procedures (SO Ps) job aids templates methodologies and knowledge gained via the Procurement Academy. Resourcefully organize the negotiation and approval of associated deliverables within the SMP and proactively seek value cost savings and efficiency opportunities across assigned cases. Act as a strong facilitator guiding and leading the business requestor to get the best contractual results and connect Humana business and operating units to create assess negotiate and finalize supplier contracts to procure goods and services. This involves collaborating with Business Requestors and Suppliers on the agreements key business provisions to ensure conformance with all agreed upon business points. Proactively tackles various challenges from routine administrative tasks to complex problem-solving. This will require working directly with Client and may be our Genpact Category Management team at times. The major interaction will be with the English-speaking customers in the process of sourcing project planning and execution. Responsibilities: - Assist the client category team as they work to define their need for running sourcing events. - Specifically helping them draft a requirement or specification document (i.e. - SOW position posting etc.) document business requirements - Should have the know-how and experience of identifying savings opportunities by slicing and dicing the spend data. - Work closely with the spend analytics team to help with the data - Work will include creating RFP documents coordinating supplier RF Is analysing responses and where needed supplier negotiations and selection - Experienced in pre-qualifying suppliers evaluation of vendor quotations utilizing appropriate negotiation and purchasing analysis techniques and implementation of contracts with emphasis on quality price delivery and service necessary to meet requirements order processing & negotiations with vendor savings tracking compliance infrastructure projects Policy and Procedure Formulation & Material Management etc. - Working knowledge on ER Ps such as Coupa etc. - will be an added advantage - Contract related support to the client category team contract drafting redlining contract negotiations understanding of contract clauses and working with contract managers and supplier legal team to convince them to agree on clients standard agreement template and clauses. - The incumbent will also identify expiring contracts liaise with client stakeholders contract management team to extend or terminate contracts initiate legal contract with the help of client contract management team based on agreed templates and clauses monitor contract compliance. - It would be good if the candidate had worked on any contract management tool/ERP. - Provide input to businesses with legal risks contract provisions initiate redlines provide and review redline comments monitor redline status and follow up with impacted parties. - Perform spend analysis maintain reports conduct research in support of category plans. - Work with client category leaders to develop alternate sources to single source relationships and evaluate incumbent and/or new sources - The incumbent would be responsible to simplify purchasing for end customers by creating catalogues punch-out sites and digitization - Good at communication presentations data analysis reporting etc. - as the role require regular update to client - Leverage best practices where opportunities arise - Willing to work in different time-zones in multiple regions across the globe - The incumbent may be required to lead and manage the team and collaborate with internal and external teams in setting realistic and challenging operational goals and contribute to their accomplishment keeping over all organizational goals - The incumbent should have managed team and have worked in a client support environment in different time zones should have good understanding of global markets and well versed with diverse culture

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Professional Services Marketer (CPSM) - Society for Marketing Professional Services (SMPS)Society for Marketing Professional Services (SMPS), Chartered Institute of Procurement and Supply (CIPS - UK and India) - Chartered Institute of Procurement and Supply (CIPS)Chartered Institute of Procurement and Supply (CIPS), CSCP APICS Certification - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), SAP Certified Application Associate- SAP Ariba Sourcing - SAPSAP, SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement - SAPSAP

Required Skills

Contract Management, Cost Management, Data Analytics, Data Consulting, Data Engineering, Data Management, Data Science, DevOps Coaching, Financial Management, Informatica PowerCenter, IT Service Management (ITSM), Machine Learning, Oracle, Policy Governance and Risk Management, Procurement Analytics, Project Portfolio Management (PPM), Risk Governance, Sourcing Strategic Thinking, Spend Analytics, Supply Chain Management (SCM), Tableau (Software)

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Supply Chain - Procurement

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Sourcing - SM

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