Software Distribution and Patch Management

Roles & Responsibilities

Design, implement, and maintain Microsoft Intune infrastructure for software distribution and patch management.

Plan and execute monthly patch cycles, ensuring compliance with security baselines.

Develop and maintain deployment packages for applications and OS updates.

Monitor and troubleshoot deployment failures, ensuring high success rates.

Automate routine tasks using PowerShell scripting and configuration policies.

Collaborate with security teams to remediate vulnerabilities and enforce compliance.

Maintain accurate documentation (SOPs, deployment guides, audit reports).

Provide technical leadership and mentor junior team members.

Ensure adherence to ITIL processes for incident, change, and problem management.

Focus on predictive, autonomous orchestration like Low-Touch

Deployment, Self-Healing Endpoints etc.

Technical Skill Set

Microsoft Graph API; AIOps tools.

Strong understanding of SCCM, Tanium, workspace One, Intune , Intune suite and security copilot

Patch management and compliance reporting.

Operating Systems: Windows 10/11 administration and troubleshooting.

Scripting: PowerShell for automation and deployment tasks.

Security & Compliance: Knowledge of vulnerability management tools (e.g., Qualys).

Familiarity with ITIL framework and enterprise change management processes.

Soft Skills

Good Communication, Collaboration & Teamwork:, Analytical & problem-solving, adaptability; stakeholder management, Mentoring & Coaching for Juniors. Members