SOC Manager

Role: SOC Manager

Department: Managed Security Services (MSS)

Location: Bengaluru, India

Experience: 8 to 10 Years

Reports To: Director / VP Service Delivery

About AuthenticOne

AuthenticOne is a CREST-accredited and CERT-In empanelled cybersecurity services company based in Bengaluru, offering end-to-end solutions across Strategy & Governance, Compliance Advisory, Audit & Assessment, and 24/7 Managed Security Services.

Role Summary

Lead and manage SOC operations and managed security service delivery for multiple enterprise client environments. Serve as the primary escalation point, drive continuous improvement in threat detection and incident response and mentor a team of SOC analysts.

Key Responsibilities

• Manage 24/7 SOC operations across multiple clients, ensuring SLA adherence, quality monitoring, and timely incident response.
• Administer and optimise SIEM platforms (Sentinel, Splunk, QRadar, LogRhythm or Elastic) and implement SOAR-driven automation.
• Oversee EDR/XDR deployments (CrowdStrike, SentinelOne, Microsoft Defender, or similar) and evaluate new security tooling.
• Develop and maintain SOC runbooks, playbooks, escalation procedures, and incident response workflows.
• Conduct regular client service reviews, present security reports and KPI dashboards, and support pre-sales scoping for new engagements.
• Build, mentor, and manage L1/L2/L3 analyst teams; handle shift scheduling, training, and capacity planning.
• Track SOC metrics (MTTD, MTTR, false positive ratio) and ensure alignment with ISO 27001, NIST CSF, and MITRE ATT&CK.

Required Qualifications

• 810 years in cybersecurity with 45 years leading SOC operations in an MSSP or multi-client environment.
• Hands-on expertise with at least two SIEM platforms and working knowledge of SOAR and EDR/XDR tools.
• Strong understanding of network security, cloud security (AWS/Azure/GCP), threat intelligence, and threat hunting.
• Excellent client-facing communication skills with the ability to translate technical findings into business insights.

Academic Qualifications and Certifications

• Bachelor of Engineering or equivalent
• One or more of certifications like CISSP, CISM, CEH, GIAC (GCIH/GCIA/GMON), Microsoft SC-200, Splunk Certified Admin etc.

To Apply:

Send your resume with a short note about your biggest achievement as cyber defender to hr@authenticone.com with the subject line:

SOC Manager Bengaluru | [Your Name]