Shift In-Charge

Shift In-Charge

Department: Quick Commerce / Dark Store Operations

Location: Hyderabad

Reporting To: Store Manager

Job Summary

We are looking for an experienced and proactive Shift In-Charge to manage daily operations in a Quick Commerce / Dark Store operations. The candidate will be responsible for handling shift activities, manpower management, order processing, inventory coordination, and ensuring smooth last-mile operations while maintaining productivity and service quality.

Key Responsibilities

• Manage end-to-end shift operations in the dark store
• Supervise pickers, packers, loaders, and delivery coordination staff
• Ensure timely picking, packing, and dispatch of customer orders
• Monitor shift productivity, order accuracy, and turnaround time
• Handle manpower allocation, attendance, and shift scheduling
• Ensure proper inventory movement and stock availability
• Coordinate with Store Manager for operational improvements
• Maintain cleanliness, safety, and SOP compliance within the store
• Resolve operational issues and escalate critical concerns when required
• Prepare daily shift reports and operational updates
• Monitor rider allocation and dispatch coordination for on-time deliveries
• Ensure adherence to company policies and operational standards

Requirements

• Graduate / Diploma preferred
• 13 years of experience in Quick Commerce, E-commerce, Logistics, or Dark Store
• operations
• Strong leadership and team handling skills
• Good communication and problem-solving abilities
• Ability to work in rotational shifts and under pressure
• Basic knowledge of inventory and warehouse operations
• Proficiency in MS Excel and operational reporting is an added advantage

Preferred Industry Experience

• Quick Commerce
• Dark Store Operations
• E-commerce fulfillment
• Warehouse & Logistics