Servicenow Developer
Tata Consultancy Services
5 - 10 years
Noida
Posted: 04/04/2026
Job Description
Responsibilities / Expectations from the Role
- Provide expert-level Tier 3 support for complex ServiceNow issues while mentoring junior members.
- Engage with customers to understand requirements and translate them into ServiceNow solutions.
- Design and implement solutions across ServiceNow modules (ITSM, CMDB, Discovery, Integrations, Catalog).
- Lead and manage a team of 5 ServiceNow consultants.
- Manage endtoend project delivery including design, planning, and release activities.
- Ensure platform governance, documentation, and standardized operational processes.
- Drive continuous improvement and adoption of new ServiceNow capabilities.
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