ServiceNow Developer / Sr. Developer

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries enables technologies that transform industries.

Introduction

We are seeking an experienced Senior ServiceNow Developer to join our ServiceNow team in Bangalore. The ideal candidate will have strong hands-on experience in ServiceNow development, particularly in ITSM applications, and will collaborate with internal teams, implementation partners, vendors, and business stakeholders.

Your Job

• Design, develop, and implement solutions within ServiceNow (ITSM, HRSD, GRC/IRM)
• Develop scripts using JavaScript, HTML, CSS and ServiceNow scripting framework
• Configure core components such as Business Rules, UI Policies, UI Actions, Client Scripts, and Script Includes
• Build workflows/flows, automate processes, and support system integrations (REST/SOAP APIs)
• Develop catalog items and solutions using Studio and Flow Designer
• Work on modules including Incident, Request, Problem, Change, CMDB, Service Portal, Asset Management, and Performance Analytics
• Collaborate with business and technical teams to convert requirements into technical solutions
• Support upgrades, deployment, and testing (QA/UAT) activities
• Troubleshoot issues and ensure high-performance platform delivery

Other Responsibilities

• Follow all Environmental, Health, Safety (EHS), security, and compliance requirements
• Contribute to continuous improvement of the ServiceNow platform

Required Qualifications

• Bachelor’s degree in a relevant field
• Strong experience in ServiceNow development (5–10 years overall IT experience)
• Extensive hands-on experience in ITSM modules
• Strong proficiency in JavaScript, JSON, HTML, XML, AJAX
• Good understanding of ITIL processes
• Experience in integrations and platform customization
• Strong debugging, troubleshooting, and analytical skills
• Excellent communication and teamwork skills

Preferred Qualifications

• CSA (Certified System Administrator) – Mandatory
• CIS-ITSM, CIS-HR – Good to have
• Experience in HRSD and GRC/IRM modules

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.