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Service Manager

Recro

5 - 10 years

Bengaluru

Posted: 29/04/2026

Job Description

PL Operations Manager Location: Bengaluru (Hybrid: 3 days in-office)


Shift: US Business Hours


Company: Product


We are looking for a data-driven PL Operations Leader with 10+ years of experience to manage our workforce and analytical strategy.


The Role

  • Team Management: Lead a team focused on Workforce Planning, Scheduling, and Real-Time Analysis (RTA).
  • Data Visualization: Build and manage advanced dashboards and reports in Salesforce.
  • Strategic Analysis: Drive operational decisions using Excel, Power BI, and Tableau.
  • Stakeholder Management: Act as the primary liaison for US-based customers and leadership.


Key Requirements

  • Experience: 10+ total years, with 2+ years in a people management role.
  • Technical Skills: Advanced proficiency in Salesforce, Power BI, Tableau, and Excel.
  • Communication: Excellent verbal and written skills; experience collaborating with US stakeholders is mandatory.
  • WFM Expertise: Proven background in workforce optimization and real-time monitoring.


Apply Now


If you are a strategic leader ready to drive operations for a global product company, apply today

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