Service Engineer

Retrack Automation is a pioneering provider of fuel management and automation systems tailored for industries such as construction, mining, infrastructure, and logistics. We specialize in innovative solutions that leverage RFID, IoT, and cloud-based technology to help businesses optimize fuel usage, prevent pilferage, and enhance operational efficiency. Our offerings include Fuel Bowser Automation, Stationary Fuel Pump Automation, RFID-based Vehicle Identification, Fleet Monitoring, and Cloud Dashboard integration. With a focus on Made-in-India innovation, we deliver scalable, cost-effective, and reliable systems that seamlessly integrate with existing infrastructure for better decision-making and loss reduction.

This is a full-time on-site role for a Service Engineer located in Nagpur. The Service Engineer will be responsible for performing regular maintenance, troubleshooting technical issues, providing field service, and delivering technical support to customers. Additional responsibilities include ensuring seamless operations of automated fuel management systems, conducting system inspections, and providing timely repairs as needed.

• Proficiency in Troubleshooting and resolving technical issues effectively
• Experience in Field Service operations and managing on-site installations
• Strong Communication skills to interact with clients and team members
• Background in Technical Support to assist customers with system performance and queries
• Expertise in Maintenance & Repair of mechanical and electronic systems
• Ability to work independently and adapt to industry-specific technologies
• Educational background in Mechanical, Electronics, or related Engineering fields
• Prior experience in automation or fuel management systems is a plus
• Willingness to travel locally for client servicing