Server Migration Engineer L2

Key Responsibilities

Deployment & Implementation Execute onsite deployment of ManageEngine across assigned airport locations Set up local distribution points (PCs) as per provided documentation Deploy images, drivers, applications, and patch packages Validate deployment touchpoints and ensure successful rollout Site Coordination & Execution Coordinate with SITA local FE/CSO teams and stakeholders Execute deployments within approved maintenance windows Handle independent deployments at remote sites Reporting & Documentation Share daily progress reports until completion Generate validation and sign-off reports Coordinate with SMEs for issue resolution Post-Deployment Transition Support knowledge transfer to operations teams Provide complete documentation for handover Scope of Deployment Multiple airport sites across APAC Endpoint volumes ranging from ~100 to ~850 per site Approx. 1 week per site (based on deployment window and size) Mandatory Skills (Must-Have) Hands-on experience in endpoint deployment / desktop rollout projects Strong knowledge of: o OS Imaging & Deployment o Patch Management o Software/Application Deployment Experience working with endpoint management tools (ManageEngine or similar like SCCM, Intune, etc.) Ability to: o Follow structured deployment documentation o Set up local distribution points o Perform validation and reporting Willingness and ability to travel extensively across sites Strong troubleshooting and basic networking understanding Good communication skills for coordination with onsite and remote teams Preferred Skills (Good-to-Have) Prior experience with ManageEngine Endpoint Central Experience working in airport / aviation / secure environments Exposure to SaaS-based deployment environments Understanding of ITIL processes Experience in handling multi-country / APAC deployments Ability to work independently in low-support environments Experience in generating deployment dashboards or advanced reports Travel & Compliance Extensive travel required across deployment locations Must comply with airport security and access requirements SITA/local teams will assist with access and coordination