Senior Specialist - Software Engineering

LTIMindtree

7 - 11 years

Bengaluru

Posted: 04/05/2026

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Job Description

Role description

The Salesforce Field Service Lightning FSL Technical Lead will lead the technical design development and delivery of endtoend Field Service solutions on the Salesforce platform This role requires strong handson expertise in FSL Salesforce development complex schedulingdispatch models and integrations with enterprise systems such as ERP and IoT platforms

Key Responsibilities

Technical Leadership Architecture

Own technical architecture and solution design for Salesforce FSL implementations

Act as technical SME for Field Service Lightning features and best practices

Lead development teams conduct code reviews and design reviews

Define development standards release strategy and deployment plans

Field Service Lightning Implementation

Configure and customize

Work Orders Work Order Line Items

Service Appointments Scheduling Policies

Operating Hours Service Territories and Resources

Skillsbased and rulebased dispatch

Implement mobile workforce solutions using Salesforce Field Service Mobile App

Design offlinefirst mobile experiences for technicians

Implement preventive corrective and breakfix service flows

Salesforce Development

Handson development using

Apex Triggers Batch Queueable

Lightning Web Components LWC

Salesforce Flows RecordTriggered Screen Flows

Build scalable automation while respecting FSL performance limits

Optimize largevolume data processing for Work Orders and Appointments

Integration Data Management

Design and deliver integrations with

ERP systems SAP Oracle etc

Inventory Parts and Asset systems

Use RESTSOAP APIs and middleware MuleSoft Boomi Dell Boomi etc

Lead data migration for Work Orders Assets Products and Installed Base

Ensure data integrity across scheduling dispatch and mobile execution

Collaboration Delivery

Work closely with

Product Owners Business Stakeholders

Functional Consultants Architects

QA DevOps and Release teams

Participate in estimation sprint planning and backlog grooming

Support UAT golive hypercare and postproduction stabilization

Required Skills Qualifications

Core Salesforce Skills

8 years of Salesforce platform experience

3 years of handson Salesforce Field Service Lightning FSL experience

Strong knowledge of

Apex LWC SOQL Flows

Salesforce security model and data sharing

Experience with Salesforce Governor Limits and performance tuning

FSL Domain Expertise

Deep understanding of

Field Service data model

Scheduling Optimization Dispatch Console

Mobile workforce enablement

Experience designing complex scheduling policies and business rules

Knowledge of service operations and technician workflows

Nice to Have

Salesforce Certifications

Salesforce Field Service Lightning Accredited Professional

Platform Developer I II

Salesforce Integration Architecture Designer

Experience with

Experience Cloud Partner Technician Portals

IoT Connected Assets or Predictive Maintenance

Domain exposure in Manufacturing Utilities Energy Telecom or Industrial Services

Skills

Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC)

About Company

LTIMindtree is a global technology consulting and digital solutions company formed by the merger of Larsen & Toubro Infotech (LTI) and Mindtree in 2022. A subsidiary of Larsen & Toubro (L&T), it offers end-to-end services in areas like cloud computing, data analytics, artificial intelligence, enterprise applications, and digital transformation. Headquartered in India, LTIMindtree serves clients across industries including banking, manufacturing, energy, retail, and healthcare, with a strong global presence and a focus on innovation-driven solutions.