Senior Process Associate
Guidehouse
5 - 10 years
Chennai
Posted: 04/04/2026
Job Description
What You Will Do:
Lead end-to-end investigations into cryptocurrency fraud (scams, phishing, ATOs, rug pulls, laundering)
Conduct blockchain tracing and attribution using tools like Chainalysis, TRM Labs, and Elliptic
Perform OSINT and link analysis to identify fraud networks and bad actors
Produce high-quality investigation reports for internal and external stakeholders
Monitor real-time alerts, transactions, and suspicious activities across crypto platforms
Perform BAU investigations including alert reviews, account activity checks, and wallet risk assessments
Identify and flag anomalous behavior using predefined rules and risk signals
Ensure timely handling of daily fraud queues while maintaining quality standards
Conduct initial triage of fraud alerts and cases, prioritizing based on risk, exposure, and urgency
Escalate high-risk or complex cases to senior stakeholders, compliance, or law enforcement
Drive rapid response actions (account freezes, transaction blocking, wallet blacklisting) to minimize loss
Coordinate with internal teams during live fraud incidents or breaches
Provide fraud investigation support to customer support, risk, and operations teams
Act as a point of contact for fraud-related queries and escalations
Assist victims and internal teams with case updates, evidence gathering, and resolution steps
Mentor junior investigators and review frontline case decisions
Partner with AML/KYC teams for regulatory adherence
Draft and support Suspicious Activity Reports (SARs)
Liaise with law enforcement and regulatory bodies when required
Identify emerging fraud trends, typologies, and attack vectors
Conduct wallet clustering, transaction pattern analysis, and behavioral profiling
Contribute to fraud prevention strategies, detection rules, and process improvements
What You Will Need:
48+ years in fraud investigations, financial crime, or crypto risk
Strong experience in frontline fraud monitoring, BAU operations, and escalation handling
Experience in fintech, crypto exchanges, or financial institutions preferred
Proficiency in blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
Strong understanding of crypto ecosystems (BTC, ETH, DeFi, wallets, bridges)
Familiarity with case management systems and alert monitoring tools
Strong triage and decision-making under pressure
Ability to handle high-volume queues with accuracy
Excellent analytical and investigative skills
Clear communication and stakeholder management
What Would Be Nice To Have:
Experience in FinTech / Crypto exchanges / Payment gateways
Must have a bachelor's degree in any stream from a recognized university
Certified Fraud Examiner (CFE)
CAMS (Certified Anti-Money Laundering Specialist)
Blockchain certifications (e.g., Chainalysis Reactor Certification
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