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Senior Process Associate

Guidehouse

5 - 10 years

Chennai

Posted: 04/04/2026

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Job Description

What You Will Do:

Lead end-to-end investigations into cryptocurrency fraud (scams, phishing, ATOs, rug pulls, laundering)

Conduct blockchain tracing and attribution using tools like Chainalysis, TRM Labs, and Elliptic

Perform OSINT and link analysis to identify fraud networks and bad actors

Produce high-quality investigation reports for internal and external stakeholders

Monitor real-time alerts, transactions, and suspicious activities across crypto platforms

Perform BAU investigations including alert reviews, account activity checks, and wallet risk assessments

Identify and flag anomalous behavior using predefined rules and risk signals

Ensure timely handling of daily fraud queues while maintaining quality standards

Conduct initial triage of fraud alerts and cases, prioritizing based on risk, exposure, and urgency

Escalate high-risk or complex cases to senior stakeholders, compliance, or law enforcement

Drive rapid response actions (account freezes, transaction blocking, wallet blacklisting) to minimize loss

Coordinate with internal teams during live fraud incidents or breaches

Provide fraud investigation support to customer support, risk, and operations teams

Act as a point of contact for fraud-related queries and escalations

Assist victims and internal teams with case updates, evidence gathering, and resolution steps

Mentor junior investigators and review frontline case decisions

Partner with AML/KYC teams for regulatory adherence

Draft and support Suspicious Activity Reports (SARs)

Liaise with law enforcement and regulatory bodies when required

Identify emerging fraud trends, typologies, and attack vectors

Conduct wallet clustering, transaction pattern analysis, and behavioral profiling

Contribute to fraud prevention strategies, detection rules, and process improvements


What You Will Need:


48+ years in fraud investigations, financial crime, or crypto risk

Strong experience in frontline fraud monitoring, BAU operations, and escalation handling

Experience in fintech, crypto exchanges, or financial institutions preferred

Proficiency in blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)

Strong understanding of crypto ecosystems (BTC, ETH, DeFi, wallets, bridges)

Familiarity with case management systems and alert monitoring tools

Strong triage and decision-making under pressure

Ability to handle high-volume queues with accuracy

Excellent analytical and investigative skills

Clear communication and stakeholder management


What Would Be Nice To Have:


Experience in FinTech / Crypto exchanges / Payment gateways

Must have a bachelor's degree in any stream from a recognized university

Certified Fraud Examiner (CFE)

CAMS (Certified Anti-Money Laundering Specialist)

Blockchain certifications (e.g., Chainalysis Reactor Certification

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