Strong foundational and applied experience in U.S. and Canada-based General Insurance, P&C, US Healthcare, Liability, Cyber Liability, and EPL
Client-facing exposure, with proven communication skills and service awareness
A history of managing claims through a variety of cycles, from intake to complex resolution
Understanding of jurisdictional nuances, including comparative negligence, statutory guidelines, and claims with layered liability
High aptitude for self-sourcing answers, initiating critical conversations, and displaying resourcefulness
Experience negotiating with carriers and an awareness of claims business processes from the carrier perspective
Ideally, a background that includes roles as a complex adjuster, exposure to litigation,coverage analysis, loss prevention, or contributions to subrogation or arbitration prep
The interpersonal maturity to operate in high-touch, collaborative environmentsnot just executing solo tasks, but integrating into team dynamics, building visibility, and contributing to group momentum

Senior Process Analyst