Senior Network Engineer

Key Responsibilities

• Carrier/ISP liaison: Place orders, specify circuit details, and coordinate with carriers or internal teams for WAN circuit delivery.
• Portal navigation: Log into carrier portals, track orders, and manage workflows.
• Process management: Understand carrier processes and escalation paths for provisioning and troubleshooting.
• Circuit inventory management: Maintain accurate documentation and manage circuit inventory (critical responsibility).
• Project coordination: Apply project management skills to oversee timelines, deliverables, and escalations.
• Technical support: Provide technical input on WAN circuits; deep Cisco/IP expertise not required but solid networking knowledge is expected.

Desired Skills & Experience

• Hands-on experience working with carriers/ISPs in circuit provisioning and support.
• Familiarity with carrier portals and operational processes.
• Strong documentation and organizational skills.
• Ability to escalate and resolve provisioning/trouble issues effectively.
• Project management experience is a plus.
• Circuit inventory management expertise is highly valued.