Senior Manager - Benefit Configuration

Job Title: Senior Manager Benefits Configuration

Location: Bengaluru

Shift: US Shift (Night Shift)

Work Mode: 5 Days Work From Office

Experience:

• Total Experience: 1218 years
• Relevant Experience: Minimum 8+ years in Benefits Configuration

Job Summary:

We are seeking an experienced Senior Manager Benefits Configuration to lead and manage complex benefits configuration initiatives for US healthcare clients. The ideal candidate will have deep expertise in Benefits Configuration, strong hands-on experience with Facets, and proven leadership skills to manage teams, stakeholders, and large-scale configuration programs. This role requires working closely with cross-functional teams to ensure accurate, compliant, and timely configuration of healthcare benefit plans.

Key Responsibilities:

• Lead end-to-end Benefits Configuration for US healthcare plans, ensuring accuracy, compliance, and alignment with business requirements
• Provide subject matter expertise in Facets benefits configuration, including plan setup, benefit rules, accumulators, and pricing
• Manage and mentor configuration teams, conducting quality reviews and ensuring adherence to best practices
• Collaborate with business, operations, testing, and IT teams to translate benefit requirements into system configuration
• Oversee impact analysis for benefit changes, enhancements, and regulatory updates
• Ensure timely delivery of configuration deliverables across multiple projects and clients
• Act as the primary point of escalation for complex configuration issues and production support
• Drive process improvements, standardization, and automation within benefits configuration
• Participate in audits, UAT support, defect triage, and post-production validation
• Prepare and present status reports, metrics, and insights to senior leadership and external stakeholders

Required Skills & Qualifications:

• 1218 years of overall IT / Healthcare experience
• Minimum 8+ years of hands-on experience in Benefits Configuration
• Strong expertise in Facets/HRP (Benefits, Product, and Plan Configuration)
• In-depth knowledge of US healthcare benefits, including medical plans and benefit structures
• Proven experience in managing teams and delivering large-scale configuration initiatives
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder management abilities
• Experience working in US client environments and offshore delivery models
• Ability to work independently during US night shift hours

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