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Senior Chat Bot Engineer

Quantiphi

5 - 10 years

Bengaluru

Posted: 07/05/2026

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Job Description

**Apply only if your Notice Period is 30 days or Less**


Company Profile

Quantiphi is an award-winning AI first digital transformation engineering company driven by the desire to solve transformational problems at the heart of business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed

Some company highlights:

Quantiphi has seen 2.5x growth YoY since its inception in 2013

Winner of the "Machine Learning Partner of the year" award from Google for two consecutive years - 2017 and 2018

Winner of the "Social Impact Partner of the year" award from Google for 2019

LEADER in The Forrester New Wave Computer Vision Consultancies, Q4 2020



Role: Conversation Bot Engineer


Work location: Mumbai & Bangalore


  • Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment.
  • Conversation Bot Engineers design, code, test, debug and document programs well as support activities for the corporate systems architecture.
  • You are required to work closely with business partners in defining requirements for system applications.
  • You must typically have in-depth knowledge of analyzing data, developing chatbot, automation to handle data and work with data refinement tools .
  • Understanding business requirements and coming up with optimum and best to the market solutions.


Required Skills:

Experience in development of virtual agents (chatbots, voicebots) and natural language processing

Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc.

Knowledge of one or more of the following technologies: Python, JavaScript or Node.js

Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data

Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management

Strong written communication skills

Ability to learn latest technologies

Good problem-solving ability


Nice to have skills:

Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus

Experience in Test Driven Development & Agile methodologies

Knowledge of creating an end to end pipeline for development of AI based conversational applications

Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns

Ability to write regular expressions for data cleaning and preprocessing

Understanding of API integrations, Single-Sign-on and token-based authentication

Develop unit test cases as per project specific standards

Experience with HTTP, Sockets, REST and other web services

Perform keyword and topic extraction from chat logs

Knowledge of training and tuning topic modelling algorithms like LDA and NMF

Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric

Knowledge of frameworks like nltk and spacy

Ability to write regular expressions for data cleaning and preprocessing

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