Senior Associate, Application Support L1
Genpact
5 - 10 years
Noida
Posted: 24/05/2026
Job Description
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: - Provide People & Culture / HR support to people across the business, such as swift and effective resolutions to first level employee questions on all HR topics, triage to functional HR experts as needed Help to coordinate key HR processes across the company, such as performance management, compensation planning, benefits and perks, employee feedback, retention. - Maintain and update data within our HR systems and help to produce and update our data & analytics metrics dashboard, ensuring a high degree of accuracy. - Consult with clients (HRBP, Tech Leaders, the Business) to understand and anticipate reporting and metrics needs, design effective solutions, provide insights from metrics and determine needs for reporting dashboards. - Partner with your clients and specialists in People & Culture on projects. - Build compliance into all we do, including helping with running various audits and reports. - Develop and implement HR strategies aligned with the organization's goals; - Collaborate with business leaders to provide HR guidance and support; - Drive employee engagement initiatives; - Monitor and analyze HR metrics to ensure compliance and inform strategic decisions; - Handle employee relations matters and provide conflict resolution support; - Conduct training sessions on HR policies and procedures; - Support HR initiatives related to talent acquisition, performance management, and organizational development; - Stay current on HR trends and best practices to drive continuous improvement; - Participate in cross-functional HR projects as required.Qualifications
Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource ManagementCertifications
Certified Professional in Learning and Performance Certification (CPLP) - SC. Stefconsult SRLSC. Stefconsult SRL, Human Resources - Ministry of National Education, RomaniaMinistry of National Education, Romania, Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)Required Skills
Business Process Management (BPM), Data Literacy, Data Visualization, Digital Business Strategy, Employee Lifecycle Management, Hiring, Human Resources Operations, Information Technology (IT), Insight Generation, Internet Businesses, Segregation of Duties, Software IndustryLanguage
EnglishLanguage Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
HR Business PartnerRemote Type -
OfficeWork Shift -
Rotating (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Company
Genpact is a global professional services and IT consulting company that specializes in digital transformation, business process management (BPM), data analytics, artificial intelligence, and outsourcing services. The company was founded in 1997 as a unit of General Electric and later became an independent public company._x000d_ _x000d_ Genpact works with industries such as banking, healthcare, insurance, manufacturing, and retail, helping organizations improve operations through automation, AI, cloud, and analytics solutions. It has operations in more than 30 countries and employs over 140,000 people globally.
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