Scrum Master 3

Job Summary

Job Description

Position: Scrum Master 3

Experience: 5 years to 7.5 years

Job Location: Chennai Tamil Nadu

What you’ll bring:

• Proven experience facilitating agile delivery using Scrum or other agile frameworks
• Strong understanding of agile principles, servant leadership, and team dynamics
• Excellent facilitation, coaching, and conflict resolution skills
• Ability to foster collaboration and build trust across diverse teams
• Experience with agile tools such as Jira, Confluence, Miro, and Figma
• A proactive mindset with a passion for continuous improvement and delivery excellence
• Ability to work autonomously and collaboratively in a fast-paced environment
• Strong communication skills with the ability to engage stakeholders at all levels

Responsibilities:

• Planning and facilitating standard Scrum ceremonies, including backlog refinement, sprint planning, and daily stand-ups
• Engaging with business stakeholders to remove impediments and foster an environment conducive to team success
• Contributing to the agile community to share knowledge and adopt best practices for Scrum teams
• Assisting the product owner with backlog management to ensure clarity and prioritization of work items
• Identifying and addressing blocked stories, guiding the team towards effective problem-solving strategies
• Upholding Scrum principles and ensuring consistent application across teams in line with corporate guidelines
• Promoting continuous process improvement through regular feedback, coaching, and retrospective sessions
• Providing training and support to new team members on agile processes and Scrum framework
• Monitoring team performance against sprint goals and facilitating adjustments to improve efficiency and outcomes
• Coordinating with other Scrum Masters to ensure alignment and manage cross-team dependencies effectively
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience