SAP Solution Team Lead [T500-25585]

About Officeworks:

Officeworks purpose is we bring big ideas to life at low prices. We are Australias leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customersour products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.

About the Technology Function:

By joining the Technology team in the GCC you will play a direct role in Officeworks global digital transformation, contributing to world-class SAP and Salesforce capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.

This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks core technology ecosystem.

These roles are best suited for people who enjoy:

• Exposure to core business platformsSAP and Salesforcecovering operations, security, development, automation, and solution architecture.
• Supporting global initiatives and modernizing critical enterprise system.
• Being the forefront of global innovation and transformation.
• Joining a place where your skills matter, your growth is intentional, and your work has visible impact on business outcomes.

Why this role exists:

The SAP Solution Team Lead defines and governs the end-to-end SAP S/4HANA solution architecture. It ensures compliance, secure integrations, and scalable enterprise designs that are directly aligned to business outcomes. This role serves as the design authority across the SAP S/4HANA landscape, ensuring that complex, cross-domain solution patterns meet enterprise standards for data, integration, and extensibility.

Where you will make a difference:

In this role you will:

Architecture & Design Governance:

• Act as the design authority across SAP S/4HANA and BTP landscapes.
• Define enterprise standards for SAP data, integration, and extensibility.
• Perform solution designs and design reviews, providing necessary governance approvals.
• Ensure clean core compliance is maintained across the landscape.

Operational Excellence & Delivery Support:

• Support delivery teams and resolve complex design issues as they arise.
• Ensure solution designs meet business, performance, and architecture standards.
• Deliver solutions in line with roadmap priorities.
• Maintain high performance by achieving key performance indicators related to design quality and accuracy.

Strategic Leadership:

• Solve complex, cross-domain problems and establish new solution patterns.
• Lead end-to-end SAP solution architecture aligned to business outcomes.
• Manage and coach the team to ensure the function retains appropriately qualified expertise to meet business plans.

Governance & Compliance:

• Integrate compliance requirements into business practices and planning.
• Conduct all tasks and activities in accordance with all applicable laws.
• Ensure a safe site by implementing and evaluating safe work practices.

Who you will be working with:

• Internal Leadership: SAP Platform Owner, C-Suite, and various Heads of departments.
• Internal Peer Architects: SAP BTP Architect and SAP Operations Manager.
• Technical & Business Teams: Business Process Owners, PMO, SAP BASIS and Security Teams, Integration and Development Teams, and the Enterprise Architecture Team.
• External Partners: SAP and System Integrators.

What success looks like:

• Design Quality: Achieving a Design Approval First Pass rate > 95% and keeping Defect Leakage from Design < 5%.
• Efficiency: Maintaining a Design Turnaround Time of < 5 days.
• Compliance: Ensuring Clean Core Compliance remains > 90%.
• Safety: Accountable for a safe site every day by implementing and evaluating safe work practices.

How you will lead:

Line Manager:

• Leads a culture based on our Officeworks values and behaviors.
• Builds capability and delivers results across a diverse global workforce.
• Demonstrates resilience, has determination and drive to persist through challenge.
• Is self-aware; has humility and is self-reflective; understands how to bring out the best in self and others.
• Strong sense of personal and team accountability, drives a genuine commitment to their teams and individual development.
• Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behavior.
• Operates in line with applicable Officeworks company policies and Code of Conduct.

Qualifications and work experience:

Essential:

• Education: Bachelors degree in I.T. or Engineering.
• Experience: Minimum 10 years of SAP solution architecture experience.
• Skills: Expertise in enterprise integration design, analytical thinking, and strategic thinking.
• Communication: Strong facilitation and communication skills to work across C-Suite and technical levels.
• Technology Proficiency: SAP S/4HANA, SAP BTP, SAP Cloud ALM / Solution Manager, Signavio, LeanIX, Jira, and Confluence.

Preferred:

• Education: Postgraduate degree.