Details for the Position :

Role Name : SAP Commissions Administrator

Core Responsibilities :

Manage, configure, and support the SAP Commissions module, ensuring smooth operation of commission plans, hierarchies, and payout processes.

Operate and monitor IBM App Connect Enterprise (ACE) v12 integrations related to SAP Commissions data flows.

Support IBM DataPower operations, including configuration, policy management, and API gateway monitoring.

Trace and troubleshoot REST and SOAP API calls between SAP Commissions, CRM, ERP, and other systems.

Perform data analysis, extraction, and troubleshooting using Oracle SQL to validate and reconcile commission data.

Manage data load jobs, interfaces, and error-handling for upstream and downstream integrations.

Support UAT and production deployments, ensuring integrity of commission calculations and data accuracy.

Maintain technical documentation including data flow diagrams, interface details, and configuration guides.
Participate in performance tuning, incident resolution, and continuous process improvement initiatives.

Technical Skills:

Bachelors degree in Information Technology, Computer Science, or a related field.
6+ years of experience with SAP Commissions (Callidus Cloud / SAP ICM) in configuration, operations, or support roles.
Strong operational knowledge of IBM App Connect Enterprise v12 and IBM DataPower Gateway.
Ability to trace, debug, and analyze REST and SOAP API traffic for troubleshooting data and integration issues.
Proficiency in Oracle SQL for data validation, debugging, and reporting.
Good understanding of sales incentive management, commission processing, and payout workflows.
Experience with data integration between SAP Commissions and ERP/CRM systems (e.g., SAP S/4HANA, Salesforce, or legacy systems).
Familiarity with incident and change management processes (ServiceNow, Jira, or similar).

Soft Skills:

Willingness to work in 24 *7 shift based support environment
Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
Strong analytical and problem-solving skills.
Effective communication and collaboration abilities with cross-functional teams.
High attention to detail and the ability to work under pressure in a fast-paced environment.

Good to have Skills:

SAP Commission Administrator