Salesforce Project Manager

About Position:

We are seeking for Project Manager with hands on experience with salesforce cloud, project management, etc.,

• Role: Salesforce Project Manager
• Location: All Persistent Locations
• Experience: 9+ Years
• Job Type: Full Time Employment

What You'll Do:

• Data Ingestion & Harmonization Architect connectors (Sales/Service Cloud, Marketing Cloud, Commerce, MuleSoft, S3, Kafka/Event Bus, Snowflake/Databricks, REST). Define harmonization: schema mapping, unification, transformations, calculated insights/metrics, enrichment (e.g., geos, lifecycle, LTV, churn). Implement consent & preference models aligned to GDPR, CCPA/CPRA, CAN-SPAM, CASL.
• Identity Resolution & Profile Unification Design identity graphs and identity rulesets (deterministic ? fuzzy/probabilistic as needed). Define survivorship logic (field-level precedence, recency, source trust scoring). Optimize profile stitching performance, data quality, and monitoring.
• Segmentation, Activation & Personalization Architect audience segmentation (rule-based, AI-driven, calculated insights). Enable activation to downstream channels: Marketing Cloud/Journey Builder, Personalization (Interaction Studio), Sales/Service, Commerce, Ad platforms, Mobile, Web SDKs. Define real-time eventing patterns for triggers (web/app interactions, service events, lifecycle milestones).

Expertise You'll Bring:

• Governance, Security & Compliance Implement Data Spaces, data classification, PII handling, field-level security, and data minimization. Establish data retention, purging, obfuscation, and audit trails. Ensure compliance with privacy-by-design, consent propagation, and DSR (Data Subject Requests).
• DevOps, Observability & Operations Set up CI/CD for Data Cloud metadata (where supported), configuration versioning, and environment strategy. Define monitoring, alerting, and SLAs for pipelines, match jobs, and activations. Create runbooks, backup/restore, and disaster recovery procedures.
• Stakeholder Management & Delivery Translate business goals into architectural blueprints and implementation roadmaps. Lead architecture reviews, estimation, and technical governance across squads. Partner with Marketing, CRM, Data/Analytics, Privacy/Legal, Security teams; mentor engineers

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."