Salesforce CX Lead

Hiring Alert | Salesforce CX Lead | Bangalore

We are looking for an experienced Salesforce CX Lead to drive enterprise customer experience transformation initiatives and lead end-to-end Salesforce engagements.

Location: Bangalore

Role: Salesforce CX Lead

Key Responsibilities:

Lead Salesforce CX transformation programs across Sales Cloud & Service Cloud

Drive solution design, stakeholder discussions, and business process improvements

Collaborate with cross-functional teams for successful Salesforce implementations

Manage integrations, workflows, automation, and enterprise CRM solutions

Conduct client workshops, demos, and requirement gathering sessions

Lead Agile delivery, sprint planning, and project execution activities

Mentor teams and ensure high-quality delivery standards

Skills Required:

Salesforce CX / CRM Expertise

Sales Cloud / Service Cloud

Solution Design & Stakeholder Management

Team Leadership & Client Communication

Integration & Transformation Experience

Agile/Scrum Methodology

Preferred:

Enterprise implementation experience

Cross-functional leadership exposure

Strong customer engagement & consulting background

If you are passionate about delivering impactful customer experience solutions using Salesforce, wed love to connect!

Share your resume at: nivetha.s@eminds.ai