Salesforce CPQ Techno Functional Consultant

Role Overview

We are looking for an experienced Salesforce CPQ Business Systems Analyst (BSA) / Techno-Functional Consultant with strong expertise in end-to-end Quote-to-Cash (QTC) processes and hands-on experience in Salesforce CPQ / Revenue Cloud.

The ideal candidate should be more functionally driven, with strong business process understanding and the ability to independently drive requirement gathering, solution discussions, and end-to-end CPQ implementations.

This role requires strong collaboration with business stakeholders, product owners, and development teams while ensuring scalable and efficient QTC solutions.

Key Responsibilities

Business Analysis & Functional Ownership

• Lead end-to-end requirement gathering sessions with business stakeholders
• Analyze and translate business requirements into:
• BRDs / FDDs
• User Stories
• Functional process flows
• Drive workshops, demos, gap analysis, and UAT discussions
• Act as the bridge between business teams and technical teams

Salesforce CPQ / Revenue Cloud Functional Expertise

• Work on end-to-end Quote-to-Cash (QTC) lifecycle implementations
• Configure and support:
• Product Rules
• Pricing Rules
• Quote Templates
• Discounting & approvals
• Contracts & subscriptions
• Amendments & renewals
• Ensure smooth quote contract billing revenue processes
• Support CPQ enhancements and process optimization initiatives

Techno-Functional Collaboration

• Collaborate closely with development teams for:
• CPQ customizations
• Integration requirements
• Validation logic
• Understand and support:
• Salesforce APIs
• Data models
• Integration flows
• Coordinate with DevOps and deployment teams during releases

Integrations & Cross-Functional Systems

• Support integrations between Salesforce CPQ and:
• Billing systems
• ERP platforms (SAP / Oracle / D365)
• External enterprise applications
• Validate end-to-end QTC data and process flow

Required Skills

• 8+ years of Salesforce experience
• Strong hands-on experience in Salesforce CPQ
• Strong expertise in Quote-to-Cash (QTC) business processes
• Excellent functional understanding of:
• Product configuration
• Pricing & discounting
• Contracts & subscriptions
• Renewals & amendments
• Strong experience working as a Business Systems Analyst (BSA)
• Proven experience in:
• Requirement gathering
• Stakeholder management
• Functional documentation
• UAT support
• Strong communication and client-facing skills
• Basic techno-functional understanding of:
• APIs
• Integrations
• Salesforce data model

Preferred Skills

• Experience with Salesforce Billing / Revenue Cloud
• Exposure to ERP integrations (SAP / Oracle / D365)
• Basic knowledge of Apex / LWC / Salesforce customizations
• Salesforce certifications:
• Salesforce CPQ Specialist
• Salesforce Admin
• Salesforce Business Analyst

What Were Looking For

Strong end-to-end CPQ/QTC functional expertise

BSA mindset with strong stakeholder communication

Ability to independently drive business discussions

Functional ownership rather than pure technical development

Experience in enterprise CPQ implementations