Salesforce Automation QA

We are looking for a highly skilled Salesforce QA Engineer with 5+ years of Salesforce testing experience to drive quality assurance initiatives across Salesforce Sales Cloud, Service Cloud, and integrated enterprise applications through a combination of manual and automated testing.

Job Description

• Salesforce Platform Knowledge Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects
• Testing Types Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing
• Automation Tools Selenium, Playwright
• Apex Testing Ability to validate triggers, classes, and batch jobs.
• SOQL/SOSL Writing queries to validate data in Salesforce.
• Data Management Experience with data loading tools (Data Loader, Workbench).
• Test Management Using Jira, Xray, Zephyr for test case management.
• Agile/DevOps Practices Familiarity with CI/CD pipelines (e.g., GitHub Actions).
• Communication & Collaboration Working with admins, developers, and business users.
• Write and maintain unit tests to ensure high-quality code.
• Proactive in approach and suggest testing solution
• Communicate effectively with client technical partners to clarify requirements and align on implementation.

Responsibilities include:

• Define and execute QA strategy, test plans, and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds.
• Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations.
• Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines.
• Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices.

Primary Skills:

• Bachelor's or master's degree in computer science, Information Technology, or a related field.
• 4-6+ years of experience in QA and minimum 5+ years in Salesforce application
• Agile Development: Experience working in Agile/Scrum teams, sprint planning, and estimation.
• Excellent verbal and written communication skills with the ability to effectively collaborate with business stakeholders, developers, administrators, and client teams.
• Strong analytical and problem-solving skills with a proactive approach to quality assurance and continuous improvement.