Sales Specialist

Virtualxcel Solutions Private Limitedis a leading provider of virtual office services in India, offering innovative and reliable business solutions tailored to modern enterprises. From premium business addresses and mail handling to virtual receptionist services and meeting room access, Virtualxcel empowers businesses to build a strong and credible presence across prime locations.

With a strong focus on customer satisfaction, transparency, and efficiency, we combine technology with personalized service to deliver seamless business support solutions that help companies grow and operate smarter.

This is a full-time, on-site role for aSales Specialist Inbound Processbased in Saket, Delhi.

The primary responsibility of this role is tohandle inbound customer inquiries, convert leads into sales, and ensure smooth day-to-day sales operations. The candidate will act as the first point of contact for potential clients and provide accurate information about Virtualxcels services.

Key Responsibilities:

• Handledaily inbound calls, WhatsApp, and website leadsefficiently
• Understand customer requirements and recommend suitablevirtual office solutions
• Convert incoming inquiries intosuccessful sales closures
• Maintain proper follow-ups with interested prospects
• Update and managedaily tasks, lead status, and sales reports in CRM
• Build strong customer relationships through professional communication
• Coordinate with internal teams for smooth onboarding and service delivery
• Achieve daily/weekly/monthly sales targets

• Strongcommunication and convincing skills(Hindi & English mandatory)
• Proven experience ininbound sales / tele sales / customer handling
• Ability to handle high-volume calls and convert leads effectively
• Basic knowledge ofCRM tools and MS Office
• Target-driven mindset with a focus on performance and growth
• Good organizational skills to managedaily tasks and follow-ups

Educational Requirement:

• Bachelors degree in Business, Marketing, or related field preferred

Experience:

• 13 years ininbound sales / customer support / tele-calling
• Experience invirtual office, real estate, or service industryis an added advantage