Sales Executive

Company: Edrafter Legal Solutions Pvt. Ltd. | Location: Noida, Sector-142 (Work from Office) | Freshers or 1-2 years of Experience in related field can apply.

eDrafter.in is a leading online platform simplifying legal documentation and stamp paper procurement across India. We cater to both individual and corporate clients, offering seamless, reliable, and tech-driven legal solutions.

We are looking for a dynamic and customer-focused Sales Executive B2C who will be responsible for handling inbound inquiries from our website, guiding customers through our services, and converting leads into successful sales.

• Manage and respond to customer inquiries received through the website, calls, and emails
• Understand customer requirements and provide appropriate service solutions.

• Explain the end-to-end Name Change process and available packages
• Assist customers in selecting the most suitable package based on their requirement
• Conduct regular follow-ups via calls, WhatsApp, and emails
• Close sales and ensure smooth onboarding
• Escalate complex queries and schedule calls with seniors when required.

• Educate customers about Legal Notice & Advocate Consultation services
• Guide customers in selecting the right package based on their case
• Coordinate and schedule consultation calls with advocates
• Follow up post-consultation to convert inquiries into confirmed orders.

• Maintain consistent follow-ups to ensure maximum lead conversion
• Track leads and update status in CRM or internal systems
• Ensure timely response and professional communication with customers.

• Deliver a smooth and professional customer experience
• Address queries, concerns, and objections effectively
• Build trust and maintain long-term customer relationships.

• 02 years of experience in B2C Sales / Customer Handling / Inside Sales
• Strong communication and convincing skills
• Ability to handle calls, emails, and WhatsApp conversations effectively
• Basic understanding of legal or documentation services (preferred but not mandatory)
• Self-motivated and target-oriented.

• Competitive salary with growth opportunities
• Exposure to legal-tech and fast-growing startup environment
• Supportive team and learning-driven culture