Sales Development Representative

Company Description

Reelax is transforming the way brands connect with creators by facilitating authentic partnerships with influencers, artists, and content creators. Our platform is designed to foster collaboration and amplify impactful messaging to engage audiences in meaningful ways. With user-friendly tools for seamless communication and project management, we make it simple for brands and creators to work together. Whether launching a new campaign or discovering fresh creative talent, Reelax is the go-to solution for innovative marketing.

Role Description

This is a full-time on-site role for a Sales Development Representative based in Noida. The Sales Development Representative will be responsible for handling inbound client queries, qualifying leads, finding new clients through outreaching and coordinating with the sales team for further conversions. This role acts as the first point of contact for potential clients and plays a critical role in ensuring quality lead flow to the sales team.

Key Responsibilities-

Handle inbound client queries via calls, emails, WhatsApp, or website inquiries

Understand client requirements and provide initial information/solutions

Qualify leads based on predefined criteria

Generate and reach out to potential clients through outbound calls, emails, LinkedIn, and other lead-generation channels to create new business opportunities

Maintain and update all lead details in the CRM system

Ensure proper lead tracking, follow-ups, and status updates

Share qualified leads with the sales team along with proper notes and context

Coordinate with sales and marketing teams for smooth lead flow

Maintain accurate records of all interactions and conversations

Ensure quick response time and excellent customer experience

Requirements-

Experience- 6 months to 1 yrs

Freshers with strong communication skills and CRM and sales knowledge can apply

Excellent verbal and written communication skills

Strong interpersonal and listening skills

Basic understanding of sales/lead qualification process

Ability to handle calls and client interactions confidently

Good organizational and multitasking abilities

Basic knowledge of CRM tools (Zoho, HubSpot, etc.) is a plus