Sales Development Representative

About MarketStar

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

Roles & Responsibilities:

Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.

Provide exceptional customer interaction through product knowledge expertise and excitement.

Maintain strong pipeline hygiene by tracking activities and updating records in a CRM.

Execute clear communication with potential customers via phone (inbound and outbound), email, and chat.

Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.

Execute lead qualification process and framework. Strong ability to effectively qualify leads and move them through the sales funnel.

Achieve individual targets and contribute to team and clients overall KPIs.

Manage a healthy pipeline and lead funnel via program systems and tools.

Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.

Proactively look for problems that can be solved creatively and present recommended solutions.

Experience:

Proven time management and organizational skills.

Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.

Must have a determination to learn and be coachable, with a positive attitude and open to receiving feedback.

Ability to work within a group and be a collaborative team player.

Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.

Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Must have skills:

Prospecting/Develop Leads.

Customer Service.

Communication.

Scheduling Meetings.

US Sales

Pipeline Management.

Accountability.

Creativity.

Tech Tool Capabilities.

Product Knowledge.

Insight Driven.

Sales Process.

Organization skills.

Traits.

Sales Experience.