Sales Coordinator

Key Responsibilities:

• Coordinate with the sales team by managing schedules, filing important documents, and communicating relevant information.
• Respond to customer inquiries, provide information on products/services, and follow up to ensure satisfaction.
• Process sales orders, quotations, and invoices accurately and in a timely manner.
• Maintain and update customer databases, records, and CRM systems.
• Monitor sales performance by compiling and analyzing data to generate reports.
• Track sales targets and support the team in achieving them.
• Handle administrative duties related to the sales department, including documentation, filing, and email communication.
• Liaise with logistics and inventory teams to ensure on-time delivery of goods/services.
• Prepare sales-related documents like presentations, reports, and proposals when needed.
• Follow up with clients regarding outstanding quotations, payments, and feedback.

Qualifications and Skills:

• Bachelors degree in Business Administration, Marketing, or a related field.
• 13 years of experience in a similar role, preferably in sales coordination, customer service, or admin support.
• Strong verbal and written communication skills.
• Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM systems is a plus.
• Excellent organizational and multitasking abilities.
• Attention to detail and a problem-solving attitude.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Experience (Nice to Have):

• Familiarity with sales order processing and documentation flow.
• Experience in IT, electronics, consumer goods, or B2B sales environments.
• Knowledge of inventory or ERP systems.