Sales Coordinator

Job Title: Sales Coordinator (Showroom Operations)

Location: Alankaram Bengaluru Showroom (Wilson Garden

)Department: Sale

sReports To: Store Manage

r
About Alankar

amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc

e.
Role Overv

iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te

am.
This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experie

nce.
Key Responsibil

ities Sales & Customer Coordin

• ationManage customer follow-ups for enquiries, quotations, and ongoing discus
• sionsEnsure timely response to all leads, walk-ins, and customer qu
• eriesCoordinate with customers for quotations, design discussions, order confirmations, payments

, etc Order Manag

• ementTrack orders from confirmation to del
• iveryCoordinate with production, design, logistics
• , etcEnsure timely updates to customers on order s

tatus CRM & Repo

• rtingMaintain accurate CRM entries for all leads and cust
• omersTrack: enquiries, follow-ups, conver
• sionsPrepare daily, weekly, and monthly reports for the Store Ma

nager
Internal Coordi

• nationWork closely with showroom sales team to ensure no missed foll
• ow-upsCoordinate with HO teams (design, production, acc
• ounts)Ensure smooth communication between all stakeh

olders
Documentation &

• SupportPrepare quotations and pr
• oposalsMaintain product, pricing, and client
• recordsSupport in documentation for architects, designers, and B2B

clients
Required Skills & Qualif

• icationsGraduate in Commerce, Business, or relat
• ed field25 years experience in sales coordination / customer
• handlingStrong follow-up and communicatio
• n skillsGood working knowledge of Excel, Google Sheets, and C
• RM toolsHighly organized, detail-oriented, and dis
• ciplinedAbility to handle multiple customers and tasks simult

aneously
Key Performance Indicato

• rs (KPIs)Timeliness of customer f
• ollow-upsCRM accuracy and com
• pletenessOrder tracking accuracy an
• d updatesResponse time to custome
• r queriesSupport to sales team in improving co

nversions
Work

• ConditionsFull-time, on-site role at Hyderaba
• d showroom6-day work week (with w
• eekly off)Requires coordination across teams and occasional extended hours during pe