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Reference Data Services Sr Analyst - AVP

Citi Bank

5 - 8 years

Ambala

Posted: 03/05/2026

Getting a referral is 5x more effective than applying directly

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Reference Data Services Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

  • Exercises full leadership and supervisory responsibility over Operations Support department typically consisting of multiple teams.

  • Evaluates subordinates' performance and makes recommendations for staffing, pay increases, promotions, terminations, etc.

  • Determines hiring to ensure adequate staffing.

  • Recommends new work procedures with broader scope of impact. Deals with variable (occasionally complex) issues with substantial potential impact.

  • Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.

  • Responsible for supervising and providing leadership to the Ref Data Mgmt. team.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-8 years of experience in Corporate Actions

  • Experience in people management and team handling

  • Experience in handling transformation projects and AI solutions

  • Persuades and influences others through communication and diplomacy skills; ability to negotiate with external parties.

Education:

  • Bachelor’s/University degree or equivalent experience

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About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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