Position: Receptionist

location: Bangalore

Experience- 2-3 Years

Salary: 3-3.5 LPA

Key Responsibilities:

Manage front desk operations including patient registration, appointment scheduling, and handling inquiries.

Coordinate with patients for consultations, follow-ups, and overall assistance.

Handle insurance processes including pre-authorization, billing coordination, and documentation.

Assist in IPD patient coordination, including managing documentation and communication.

Coordinate and accompany patients for external procedures such as PET-CT scans and radiation therapy appointments.

Liaise with hospital staff, doctors, and external centers for smooth patient flow.

Maintain proper records, reports, and documentation related to patients and billing.

Ensure a smooth and professional patient experience at all times.

Requirements:

Graduate in any discipline.

13 years of experience in hospital front desk / patient coordination.

Prior experience in insurance billing and pre-authorization is preferred.

Good communication and interpersonal skills.

Willingness to handle field coordination (hospital visits, patient assistance outside center).

Basic knowledge of MS Office and hospital management system

Receptionist