TCS Kolkata Hiring for Purchase Order Processing Team Member
Role: Purchase Order Processing Team Member
Location: Kolkata
Shift Timing: Should be flexible with Rotational/Night Shift.
Experience: 3 – 5 Years
Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3).
Bachelor's/master’s in finance & accounting or equivalent
Job Role
In this role, associates will Execute end‑to‑end Procure‑to‑Pay (P2P) operations with strong hands‑on experience in Purchase Order (PO) processing
Ensure accurate and timely PO creation and amendments in line with agreed SLAs and procurement policies
Work independently to manage daily operations while coordinating effectively with multiple stakeholders
Provide high‑quality service through clear communication, ownership of issues, and continuous improvement mindset
Skills:
Develop a moderate level of proficiency in the following systems:
MS Office Word, Excel, and PowerPoint
Good understanding and experience of JDE Module or SAP
Have fluency in reading, writing, and speaking English.
Can interact with customers in a professional, courteous manner
Shows genuine empathy to customers experiencing connection difficulties.
Ability to handle difficult customer conversations and work under pressure.
Actively identifies customer cues and responds appropriately.
Able to communicate effectively across a group with diverse backgrounds.
High energy, self-motivation with a high degree of accountability
Strong analytical skills
Time management
Documentation and knowledge sharing.
High level written communication skills to interact with key stakeholders
Responsibilities:
Process Purchase Orders (POs) including creation, changes, and closures with high accuracy
Meet SLA, productivity, and quality targets for PO processing activities
Coordinate with business users, procurement teams, vendors, and AP teams to resolve PO‑related queries
Independently manage stakeholder communication and calls, providing status updates and issue resolution
Identify process gaps, recurring issues, or inefficiencies and suggest process improvements
Ensure compliance with procurement policies, approvals, and audit requirements
Maintain documentation, trackers, and standard operating procedures (SOPs)
