Project Manager

We Are Hiring Project Manager | Project Management Office (PMO)

We are looking for experienced Project Managers to join our Project Management Office (PMO) Team. This role is ideal for professionals with strong IT infrastructure project experience, banking domain exposure, and leadership capabilities in 24x7 managed services environments.

Educational Qualification

Candidates should be Science / Commerce Graduates, preferably with one of the following:

Engineering Graduate (BE / B.Tech Computer Science & Engineering or equivalent)

MBA / MCA / PGDCM / PGDGM or higher qualification

Mandatory Experience & Knowledge

Minimum 7+ years of experience as a Project Manager

Strong experience handling customer-facing and multi-vendor environments

Proven experience managing IT Infrastructure Managed Services, including:

• Servers & Storage
• Databases
• Network Infrastructure
• Backup & Restore
• Application Support & Operations

Must have managed implementation & operations engagements for at least one Scheduled Commercial Bank in India with 3000+ branches within the last 3 years

Experience working in a 24x7 operations / support model

Experience managing Finacle L2 Support Teams, including:

• Incident & ticket management
• SLA adherence
• Ticket closure & resolution coordination

Required Competencies

Excellent oral & written communication skills

Strong problem determination & resolution skills

Ability to work independently and collaboratively

Strong stakeholder & vendor management abilities

Mandatory Certifications (Minimum One Required)

ITIL 4 Certified

PMP Certified

PRINCE2 Certified

Role Expectations

• Lead and govern infrastructure & managed services engagements
• Coordinate with customers, vendors, and internal technical teams
• Ensure SLA compliance and operational excellence
• Drive issue resolution, risk management, and service #Hiring

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