Project Coordinator – Software Implementation

Job Summary:

We are seeking a proactive and detail-oriented Project Coordinator with 24 years of experience in Software Implementation to support the successful execution of enterprise technology projects. The ideal candidate should have hands-on experience in implementing CRM, SaaS, ERP, or Enterprise Applications, along with a strong understanding of project coordination, stakeholder management, UAT, vendor collaboration, and software deployment processes. This role requires someone with a solid software implementation background who can effectively coordinate between business teams, technical teams, and external implementation partners to ensure smooth project delivery.

Key Responsibilities:

• Coordinate end-to-end software implementation projects, ensuring timely execution and delivery.
• Work closely with internal stakeholders, technical teams, and external vendors/implementation partners for seamless project coordination.
• Assist in requirement gathering, business discussions, solution alignment, and project planning activities.
• Track project milestones, deliverables, dependencies, and timelines to ensure project progress.
• Coordinate User Acceptance Testing (UAT) activities, issue tracking, defect resolution, and sign-offs.
• Maintain project documentation including MOMs, project plans, trackers, action logs, status reports, and risk registers.
• Support go-live planning, deployment coordination, hypercare support, and post-implementation handover.
• Facilitate communication between cross-functional teams to ensure project alignment and timely decision-making.
• Ensure implementation activities are completed within defined timelines and quality expectations.

Required Skills & Experience

• 2 4 years of hands-on experience in Software Implementation / IT Project Coordination / Application Deployment.
• Strong experience working on CRM, SaaS Platforms, ERP Systems, or Enterprise Application Implementations.
• Good understanding of Software Development Life Cycle (SDLC), software implementation lifecycle, and project management processes.
• Experience in UAT coordination, issue management, requirement documentation, and implementation support.
• Exposure to working with vendors, implementation partners, business users, and technical teams.
• Hands-on experience with project tracking and collaboration tools such as Azure, Jira, Excel, Trello, Asana, or similar.
• Strong communication, coordination, documentation, and stakeholder management skills.
• Ability to manage multiple tasks in a fast-paced implementation environment

Preferred Qualifications

• Bachelors Degree in Engineering / Information Technology / Computer Science / MCA or related field
• Certification in Project Management / Agile / Scrum will be an added advantage