Program Manager

About the Company

Movate, formerly called CSS CORP, is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services. We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co creators across 20 global locations.

Role/Designation Program Manager.

Preferred Skills GIS / POI / Navigations / Mapping Analytics.

Employment type Full Time (Permanent)

Location Hyderabad

Experience 13+ Years

Max CTC - 20 LPA (includes 15%)

Notice Period: Immediate to 30 days

Work Model: Work From Office

Shifts: Should be flexible for rotational shifts

Job Description:

Candidate should be from POI & Navigations background.

Leadership skills to lead large team towards meeting project goals

Provide recommendations for improvement of the mapping process

Oversee hiring, training, mentoring, and reviewing performance

Coordinate with various functional managers for smooth execution of the project Drive service delivery performance

Escalation Management

Risk Management

Stakeholder interaction

SLA Management

People and Process management

Deep understanding of project management systems and tools such as workflow management system

Support Sr. Management with timely inputs on project progress and team performance

Quality metrics review, maintenance, and management

Client coordination resolving technical queries from the team for any escalations/resolutions

Staffing, Training Need Identification & Training Effectiveness

Project planning and delivery management