Program Manager

If youre someone who enjoys taking ownership, thrives on bringing structure to complexity, and finds meaning in creating impactful learning experiences this role is built for you.

As a Program Manager - Learning Experience, you wont just manage operations. you will own the learner journey end-to-end shaping how individuals experience, engage with, and ultimately succeed in the program. This is a role for someone who likes to see things through, solve problems in real time, and continuously raise the bar on quality and outcomes.

What Youll Do

• Own a cohort like its your own: From onboarding to completion, you will be the driving force behind a seamless learner journey.
• Create engaging learning experiences: Ensure high attendance, active participation, and a strong sense of community within your cohort.
• Be the go-to problem solver: Handle queries and escalations with clarity, speed, and empathy.
• Drive operational excellence: Manage schedules, coordinate across teams, and ensure every session runs smoothly.
• Use data to improve outcomes: Track engagement, completion rates, and NPS and turn insights into action.
• Collaborate and influence: Work closely with cross-functional teams to deliver a consistently high-quality experience.

What Were Looking For

• Strong proficiency in Excel and comfort working with data and dashboards
• Analytical mindset with the ability to translate data into actionable insights
• High ownership and execution discipline; ability to take initiatives and drive outcomes independently
• Structured, detail-oriented approach to managing processes and workflows
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and stakeholder management skills
• Experience in program management, operations, or learner/customer experience roles is a plus
• 03 years of experience this role is well-suited for fresh graduates or early-career professionals looking to build strong foundations in program management, operations, and learner experience

Why This Role at Kapable

This is a role where your work will be visible, meaningful, and directly tied to real outcomes. Every cohort you manage represents professionals who are investing in their growth and you play a key role in making that transformation happen.

Youll build strong capabilities in execution, problem-solving, and data-driven decision-making while working in a fast-paced, high-ownership environment. The challenges are real, but so is the learning.

If youre someone who wants to see the tangible impact of your work and grow with the company this role will give you exactly that.