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Program Manager

H&R Block India

5 - 10 years

Thiruvananthapuram, Alappuzha

Posted: 20/05/2026

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Job Description

Role Overview:


We are seeking an experienced Program Manager with 7+ years of experience managing complex, cross-functional programs end-to-end, with a strong focus on native mobile app initiatives (iOS/Android). This role requires a leader who can drive execution across multiple workstreams, establish strong governance, manage diverse stakeholders, and work seamlessly with Product Leaders and Agile/Scrum teams.

The ideal candidate brings a blend of program execution excellence, Agile expertise, and product understanding, enabling them to connect strategy with delivery and business outcomes.


Key Responsibilities:


  • Own and lead end-to-end program delivery for large-scale initiatives, with native mobile app delivery experience (iOS/Android) considered a strong advantage.
  • Define and manage program scope, roadmap, milestones, dependencies, and outcomes across multiple projects/teams.
  • Partner closely with Product Leaders, Engineering, UX, QA, and Business stakeholders to align delivery with product vision and priorities.
  • Establish and run program governance, including regular steering committee and stakeholder review forums.
  • Track and report program health, progress, risks, dependencies, and key metrics on a regular cadence.
  • Prepare and share clear, concise, and executive-ready status updates with senior leadership.
  • Proactively identify, assess, and escalate risks and issues early, with mitigation and contingency plans.
  • Drive Agile/Scrum execution at scale, ensuring alignment across multiple Scrum teams.
  • Facilitate coordination across teams to manage cross-team dependencies and resolve blockers.
  • Ensure program alignment with business objectives, timelines, and quality expectations.
  • Continuously improve program delivery processes, communication, and execution effectiveness.


Required Skills & Experience:


  • 7+ years of experience in Program Management delivering complex technology initiatives.
  • Proven experience running programs end-to-end, preferably with native mobile app development.
  • Strong working knowledge of Agile and Scrum methodologies, with experience managing multiple Agile teams.
  • Solid product understandingability to engage meaningfully with Product Managers and understand product nuances.
  • Demonstrated strength in stakeholder management across technical, business, and leadership audiences.
  • Hands-on experience with program and Agile tools (e.g., Jira, Confluence, Azure DevOps, Smartsheet, MS Project, etc.).
  • Exceptional communication and presentation skills, including executive-level reporting.
  • Strong ability to manage dependencies, risks, and ambiguity in fast-paced environments.
  • Experience driving governance, decision-making, and accountability


Preferred Qualifications:


  • Experience in product-led or digital-first organizations.
  • Familiarity with mobile app lifecycle, app store releases, and post-launch support.
  • Experience managing multi-team or multi-vendor programs.
  • Prior experience working with global or distributed teams.


Key Attributes for Success:


  • Strategic thinker with strong execution discipline.
  • Ability to bridge strategy, product, and delivery.
  • Proactive, structured, and detail-oriented.
  • Influencer who can drive alignment without authority.
  • Comfortable working with senior leadership and ambiguity

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