Program Manager

ROLE: Program Manager Uttarakhand

Location: Dehradun, Uttarakhand (on-site)

Employment Type: Full-time

ROLE OVERVIEW

Selsmart is looking for a Program Manager to own and scale our Uttarakhand operations. The person will be responsible for managing existing partnerships, onboarding new institutional partners, and ensuring smooth on-ground programme delivery across the state. This is a high-ownership role for someone who thrives on execution, is comfortable managing multiple stakeholders simultaneously, and has a strong enough understanding of Uttarakhand to navigate the local institutional landscape effectively.

KEY RESPONSIBILITIES

Own end-to-end programme execution across covered districts logistics coordination, field team management, SOP adherence, and consumer outreach

Manage and nurture existing partnerships in Uttarakhand, ensuring continuity, performance, and partner satisfaction

Onboard new institutional partners hotels, schools, colleges, corporates, hospitals, and housing societies to expand collection coverage

Serve as the primary point of contact for all partners and stakeholders in the state

Coordinate with central tech, marketing, logistics, and operations teams to ensure on-ground requirements are met

Build and maintain relationships with local bodies, RWAs, and Gram Panchayats

Track programme KPIs across all active partnerships, prepare MIS reports, and escalate risks and blockers in time

Ensure all operations and partnerships are compliant with programme SOPs and reporting requirements

Represent Selsmart at local institutional events, forums, and engagement opportunities

REQUIREMENTS

36 years of experience in programme management, business development or account management On ground experience is strongly preferred

Demonstrated ability to manage multiple stakeholders and workstreams simultaneously

Prior experience in Uttarakhand strongly preferred

Existing network across institutions in Dehradun hotels, schools, corporates, or government bodies is a significant advantage

Strong communication in Hindi and English; local language familiarity is an advantage

Highly organised, process-oriented, and comfortable operating in an evolving programme environment

Proficiency in Excel/Google Sheets for tracking, MIS, and reporting