Procurement Manager

Job Title: Group Manager Operations (Procurement / SCM)

Location: Chennai | Shift: EST Overlap

Experience: 15+ Years | People Management: 10+ Years

About the Rol

eWe are looking for an experienced Group Manager Operations to lead end-to-end delivery across Contract Management, Strategic Sourcing, and Procurement Operations

.
This role is critical in driving service excellence, SLA adherence, stakeholder engagement, and continuous improvement while managing large-scale operations and ensuring complianc

e.
Key Responsibilit

ies
Operational Delivery & Perform

• anceManage end-to-end sourcing & contracting operations for a 40+ FTE
• teamEnsure execution of contracts, SOWs, NDAs, sourcing requests, eRFx, and PO appro
• valsTrack KPIs, SLAs, and dashboards; drive RCA and corrective act
• ionsOptimize workload distribution, capacity planning, and utiliza

tion Stakeholder & Escalation Manage

• mentAct as the primary escalation p
• ointCollaborate with business stakeholders and participate in governance fo
• rumsProvide periodic reports, insights, and performance upd

ates Team Leader

• shipLead, coach, and develop a team of sourcing & contracting professio
• nalsDrive performance management, engagement, and reten
• tionOversee onboarding, training, and knowledge tran

sfer Process Governance & Compli

• anceEnsure adherence to SOPs, policies, and audit requirem
• entsDrive standardization and continuous improvement initiat
• ivesMaintain operational quality, compliance, and documenta

tion Required Qualificat

• ions15+ years of experience in Procurement / SCM / Operat
• ions10+ years of people management experi
• enceStrong exposure
• to:Contract Management & Indirect Sour
• cingProcurement Operat
• ionsSLA/KPI-driven delivery environm
• entsHands-on experience in eRFx, CLM tools, and stakeholder manage

ment Key Sk

• illsSLA & KPI Manage
• mentStakeholder & Escalation Hand
• lingTeam Leadership & Workforce Plan
• ningProcess Governance & Compli
• anceContinuous Improvement & Operational Excell

ence Education & T

• oolsBachelors degree (masters prefer
• red)Proficiency in MS Office (Excel, PowerPoint, Outl
• ook)Experience with ERP / CLM / Case Management tools prefe

rred Additional Det

• ailsTravel:
• ~10%Working hours aligned to EST time
• zoneRole involves interaction with global stakehol