Processor Performance & Reward
TCS
7 - 10 years
Kolkata
Posted: 13/05/2026
Getting a referral is 5x more effective than applying directly
Job Description
Job Description
Posting Title: Processor – Performance & Reward
Role : Team Member
Department: HRO Operations
Location: Kolkata
People Management Responsibilities: No
Desired Experience Range: 7 to 10 Years
Overview:
The ‘HR Operation’ is a resource with required level of expertise, responsible to execute processing steps pertaining to HRO Operations for clients, basis instructions as outlined in standard operating procedures provided within processing groups (some examples of such operational transactions could be learning and development, performance management, Compensation & Benefits and other BUHR activities) within specified time and with mandated level of accuracy. The resource is responsible for workflow management for resolving employee/ customer issues for HRO clients as well.
Formal Education & Certification:
• Bachelor’s degree in any discipline
• Basic computer knowledge required (MS- Office Applications)
• Proven ability to adapt to new tools by applying logical approach.
• Working Experience of 7 – 10 years in Performance & Reward (BPO4)
Desired Education & Certification (Either one or multiple):
• Any certifications pertaining to employee Hire to Retire life cycle
Knowledge & Experience
• Excellent understanding of core process step and impact thereof
• Manage employee recognition like managing core employee data file.
• Invoicing and reconciliation of awards issued.
• Create and maintain documents on Sharepoint site.
• Account management / contract renewal.
• Program enhancements / updates
• Review grade for new/existing roles.
• Annual remuneration plan management & delivery.
• Manage salary surveys and other benefits.
• Good to have understanding of Australian Employment law & Compliance, Performance Management Knowledge etc.
• Ability to properly research, identify, and document a system defect
• Ability to understand :-
o the client administrative environment
o the various Systems being used to process a participant issue
o Workflow Management
• Basic understanding of MIS
Behavioral Attributes:
• Good interpersonal, verbal and written communication skills.
• Logical and efficient, with keen attention to detail.
• Strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment.
• Effective Troubleshooting skills.
• Learning agility
• Good researching skills
Core Role Responsibilities:
• Entering data in the HRIS related modules
• Evaluate and work to maintain the pay structure and benefits program at an organization.
• Analyzes wage and salary data and trends,
• Monitors market conditions;
• Works with benefits vendors, processes benefit claims for employees;
• Monitors government employment regulations.
• Identify training needs, keep track, and share the analysis with the business.
• Updates information in the scheduling systems, performs analysis to determine impact to available resources for the day.
• Runs Daily routine report that is provided to the HR Ops Team.
• Understands customer requests and seeks clarifications in required situations
Work Conditions:
• Occasional extended work hours to meet deadlines.
• Ability to work 24*7 shift timings and night shifts.
Location
Kolkata
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
411147
Desired Skills
eLearning | LMS
Desired Candidate Profile
Qualifications : BACHELOR OF ARTS
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
Services you might be interested in
Improve Your Resume Today
Boost your chances with professional resume services!
Get expert-reviewed, ATS-optimized resumes tailored for your experience level. Start your journey now.
