Process Developer- HRO
Genpact
2 - 5 years
Noida
Posted: 22/05/2026
Job Description
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Process Developer/ Domain Trainee/Management Trainee/ Assistant Manager/ Manager/ Senior Manager HRO/HRBP (People Experience Advisor) In this role you will be working in Global HRO Ops support resolving HR and employment policy queries providing guidance on People policies and Employment Law supporting managers with solutions coaching line managers and building positive relationships with colleagues and stakeholders. Responsibilities: - Responsible for handling and resolving all queries requests and issues in relation to Global HR and employment policies escalating to specialists or third parties where necessary developing and maintain positive business relationships with colleagues candidates and stakeholders through all interactions - Confidently provide sound advice and guidance to employees and managers in relation to People policies Employment Law and processes using skilled questioning techniques to obtain all key information and identify any potential risks - Support and advise Senior Managers to identify and implement solutions to specific people issues that align with business objectives. - Coach and empower line managers to effectively manage employee issues including absence and performance issues - Responsible for the input and maintenance of employee data to HR systems and transferring data to agreed internal and third-party services in accordance with data quality and data security standards and resolving first line queries in relation to HR Systems and data - Ensure accurate and timely processing of employee lifecycle processes such as onboarding and offboarding processes including documentation putting the employee experience at the forefront - Responsible for Reward and benefits administration working closely with internal Reward and third-party benefits providers. - Manage payroll input and changes accurately and processed in accordance with payroll cut[1]off periods - Ensure compliance with HR policies procedures and labour laws in all service-related activities. - Handle diverse and confidential information requiring extreme accuracy independent judgement and discretion - Pro-actively identify and suggest opportunities to improve processes to enhance the employee experience and service delivery leveraging tech and automation. - Lead and support continuous improvement efforts. - Lead / contribute as a subject matter expert for the People Experience Hub on Group wide projects and initiatives - Develop and maintain positive relationships with People colleagues the business other key stakeholdersQualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertifications
Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM Certified Professional (SHRM-CP) - ProtouchProtouch, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)Required Skills
Customer Care, Enterprise Resource Planning (ERP), Oracle Eloqua, Recruiting, Workday HCM, Workday Performance ManagementLanguage
EnglishLanguage Proficiency -
Upper Intermediate - B2Additional Job Location -
Job Type
RegularMaster Skill List -
HRO - Employee Lifecycle ManagementRemote Type -
OfficeWork Shift -
Flex Time (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Company
Genpact is a global professional services and IT consulting company that specializes in digital transformation, business process management (BPM), data analytics, artificial intelligence, and outsourcing services. The company was founded in 1997 as a unit of General Electric and later became an independent public company._x000d_ _x000d_ Genpact works with industries such as banking, healthcare, insurance, manufacturing, and retail, helping organizations improve operations through automation, AI, cloud, and analytics solutions. It has operations in more than 30 countries and employs over 140,000 people globally.
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