Process Associate

TCS

1 - 5 years

Mumbai

Posted: 15/05/2026

Getting a referral is 5x more effective than applying directly

Job Description

Job Skill: Mortgage Servicing

Location: Mumbai

Shift: Australian Shift (2:00 AM – 12:00 PM IST)

Experience: 1 to 5Years

Qualification: Graduate and above

Joining: Immediate joiners / up to 30 days

Key Responsibilities:

Handle customer service and mortgage servicing queries

Manage loan maintenance, closures, discharges, payments, and data updates

Coordinate with solicitors, brokers, settlement agents, and internal teams

Ensure accuracy, compliance, and adherence to TAT

Identify and escalate risks where applicable

Skills & Experience:

Experience in Mortgage Servicing / Banking / Financial Services

Knowledge of Australian mortgage products and processes preferred

Strong communication, coordination, and attention to detail

Eligibility:

Minimum 15yrs of regular education (10th + 12th + 3 years Graduation)

Graduates through Open Universities/Correspondence graduates need not apply

Willingness to work in Australian shifts

Relieving letters from all the previous companies are mandatory to have

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Process Expert

Job Id

412153

Desired Skills

General Banking

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

Process Associate

TCS

Job Description

About Company

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