Principal Design Consultant

We are seeking a client facing Design Consultant/Principal Design Consultant to define the functional requirements and configuration for our clients pharmacovigilance technology solutions using our products- Qinecsa Vigilance Workbench platform, Reportum & HALOPV. The work involves owning part or all of the functional solution design through the full implementation lifecycle, including leading client workshops, requirements gathering, configuration design, along with close collaboration with technical engineers and testing to staff to support the successful implementation of the design. The ideal candidate will possess a good understanding of Pharmacovigilance principles, along with analytical, documentation and communication skills with customer-facing experience and a passion for advancing drug safety technologies.

Key Responsibilities:

Lead on part or all of the functional solution design through the full implementation lifecycle for new and existing clients including:

• Analyze, gather and document client business requirements
• Understand how to translate client requirements into product configuration decisions, and document product configuration specifications accordingly
• Where necessary, document functional requirements for data migrations and customizations
• Join stand up sessions with technical engineers and test analysts to support the technical implementation and own the design as it evolves.

Manage scope throughout the implementation process, and support project managers with change control where necessary

During client upgrade projects, lead on functional impact assessments of new product versions on existing client solutions to assist in scoping and planning the upgrade.

Support the investigation of Incidents and processing of requests for change as part of BAU services.

Liaise with our product management team to maximize use of standard product features, review potential product defects and enhancement requests

Collaborate with cross-functional teams to ensure alignment with client business and regulatory requirements.

• Lead or support RFPs, workshops, proof-of-concepts, and solution development activities.
• Conduct market research, synthesis, and data analysis to develop insights and business cases.
• Prepare high-impact presentations and deliverables for stakeholders.
• Work with cross-functional and global teams to execute project plans and deliver outcomes.
• Contribute to capability building, reuse assets, and thought leadership where relevant.

Characteristics:

Well organised self-starter with an attention to detail and strong to desire to develop and grow.

Excellent problem-solving skills and attention to detail.

Strong English language written, communication and interpersonal skills.

A deep desire to learn about our proprietary products and assist in continuous improvement initiatives

Essential Experience and Qualifications:

Bachelor's or Master's degree in computer science, business information systems, biology, nursing, epidemiology or similar technology or sciences equivalent. MBA is preferred

Experience client facing software implementation in a design type role

An understanding of PV practices focused on case intake, processing and signal detection & management processes

Familiar with computer system validation requirements for the life sciences industry

Willing and able to lead small teams to meet committed timelines

Preferred Experience and Qualifications:

Experience developing or implementing Healthcare or Life Sciences SaaS applications

Ideally will have several years of experience with products/tools like- Argus, Veeva Safety, ArisG LSMV, IQVIA Vigilance Intake, Empirica, QVW or a similar software system

Ideally possesses strong, practical understanding of signal detection and signal management practices and processes

Familiarity with cloud based solutions and concepts

Significant experience working in the life sciences industry (pharma, CRO or software vendor)

What We Offer:

Opportunity to work with a dynamic and innovative team and world class clients.

Professional development and growth opportunities.

A collaborative and inclusive work environment