Presales Solutions Engineer

Pre-Sales Solution Engineer

Location: Mumbai & Hyderabad

Zaggle is a leading B2B2C SaaS FinTech company transforming enterprise spend management through intelligent automation and payment innovation. As one of Indias few profitable and publicly listed newage companies (NSE: ZAGGLE), Zaggle enables organizations to digitize and streamline employee expenses, benefits, rewards, vendor payments, and channel incentives through a unified software and payments platform.

Our solutions are trusted across industries including BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure, and Automotive, serving leading enterprises such as TATA Steel, Persistent Systems, Toshiba, Inox, Wockhardt, and Greenply. Zaggle partners with top banking institutions including Kotak Mahindra Bank, ICICI Bank, SBI Cards, Yes Bank, and IndusInd Bank to offer multiple payment instruments such as corporate cards, virtual cards, prepaid cards, and more.

As we continue to scale, we are looking for a dynamic Pre-Sales Engineer to join our Solutions team. This role will be instrumental in translating customer challenges into impactful solution strategies, supporting enterprise sales engagements, and helping shape tailored solutions that address evolving business needs.

Job Overview:

We are looking for a high-performing Pre-Sales Solutions Manager to bridge the gap between our technical fintech solutions and our customers' financial operations. You will act as a trusted advisor to prospective clients, conducting discovery, delivering tailored demonstrations, and designing complex solutions involving ERP integrations, P2P (Procurement), and spend management workflows. Your goal is to turn complex financial pain points into clear, valuable solutions that close deals.

Role & Responsibilities:

1.Strategic Solutioning & Discovery

• Conduct deep-dive discovery workshops with CFOs, Procurement Heads, and controllers to understand current manual processes, pain points, and technical environments.
• Design custom solutions mapping Zaggle Spend Management functionality to client challenges, emphasizing ROI, automation, and speed.
• Identify opportunities to integrate our platform with existing ERPs (e.g., NetSuite, SAP, Workday, QuickBooks)

2.Product Demonstration & Value Selling

• Deliver tailored, compelling product demonstrations that showcase the "Art of the Possible," focusing on automated workflows rather than just features.
• Create and present tailored proposals, ROI calculators, and business cases to C-level stakeholders.
• Lead proof-of-concept (POC) trials to prove technical viability to enterprise clients.

3.Sales Enablement & RFP/RFI

• Own the technical response for RFPs/RFIs, ensuring accuracy, security compliance, and strategic alignment.
• Collaborate with Product and Engineering teams to influence the roadmap based on market feedback.
• Document technical scope, assumptions, and client expectations clearly for a smooth handover to the Implementation team.

4. Technical Expertise

• Serve as a subject matter expert (SME) on Spend Management, Procurement, P2P cycles, and fintech API integration.
• Maintain deep knowledge of the competitive landscape.

5. Sales Strategy & Collaboration

• Collaborate with Sales and Product teams to develop winning strategies, provide market feedback, and stay informed on product updates.
• Establish trust-based relationships with customer technical decision-makers and act as a subject matter expert.

Experience & Educational Qualification:

• Experience: 3-6 years of experience in Pre-Sales, Solutions Engineering, or Technical Implementation within B2B SaaS, Finance, or Procurement technology.
• Domain Knowledge: Hands-on experience with procurement platforms or spend management tools.
• Technical Acumen: Understanding of API architecture, data migration, and ERP integrations (NetSuite, SAP, MS Dynamics, etc.).
• Communication: Exceptional storytelling skills; ability to simplify complex technical concepts for non-technical users.
• Education: Bachelors degree in business, Finance, Information Systems, or equivalent experience.

Personal Attributes:

• Independent, Highly Organized and Self Motivated
• Strong understanding of modern systems architecture, including on-premises and Cloud-based systems
• Expert knowledge of the complete sales lifecycle with extensive experience responding to sales RFPs and configuring software demos at very high levels of quality
• Capability to translate business requirements into compelling software demonstrations
• Technical proficiency with any EMS configuration and components and experience in demonstrating EMS workflows
• Excellent presentation, demonstration, communication, and teamwork skills
• A high degree of confidence in presenting software demos and leading technical pre-sales discussions including integrations