Presales Consultant

Role: Senior Presales Consultant

Location preferred: Bangalore

Key Responsibilities:

Presales & Solutioning

Engage with clients to understand business requirements, current IT landscape, and transformation objectives.

Lead end-to-end infrastructure and cloud solutions (Managed Services, IaaS, PaaS, automation, migration, modernization, monitoring, security, etc.) by leveraging the best of modern tech (AI Agentic/Generative etc)

Lead ServiceNow solutioning for ITSM, ITOM, CMDB, discovery, and automation capabilities, integrated into overall cloud/infrastructure offerings.

Create solution design, effort estimates, and pricing models aligned with customer needs and organizational capabilities.

Build and deliver customer presentations, RFP/RFI responses, demos, and workshops.

Collaborate with internal practice leaders and delivery teams to ensure solution feasibility and scalability.

Thought Leadership & Strategy

Stay current on cloud platforms (Azure, AWS, GCP), emerging infra trends (hybrid cloud, containers, observability, FinOps), and ServiceNow ecosystem developments.

Support creation of accelerators, reusable solution components, and PoCs for client pursuits.

Act as a trusted advisor to clients on IT transformation journeys, combining infrastructure, cloud, and ServiceNow roadmaps.

Collaboration & Governance

Partner with account teams to define win strategies and improve conversion rates.

Contribute to practice development by mentoring junior presales consultants and sharing knowledge.

Ensure compliance with internal governance for solution review, estimation, and deal approvals.

Required Skills & Experience

6+ years of experience in IT Infrastructure, Cloud, and ITSM domains with at least 4+ years in presales/solutioning roles.

Proven expertise in designing and proposing solutions in:

o Cloud Platforms: Azure, AWS, GCP (migration, modernization, operations).

o Infrastructure: Datacenter, virtualization, storage, backup, network, monitoring, disaster recovery.

o ServiceNow: ITSM, ITOM, CMDB, discovery, service catalog, integrations with cloud/infrastructure ecosystems.

Strong presentation, communication, and stakeholder management skills to engage CXO-level discussions.

Demonstrated success in developing proposals, solution architectures, and commercial models for large/complex deals.

Solid understanding of ITIL processes, DevOps practices, and cloud governance frameworks.

Ability to lead cross-functional teams in a fast-paced, deal-driven environment.

Preferred Qualifications

Certifications Preferred: Azure administrator associate or AZ 303/305, AWS Certified Solutions Architect Associate, ITIL v4, ServiceNow Certified System Administrator / ITSM / ITOM modules.

Experience in large-scale transformation programs, managed services solutioning, or multi-tower bids.

Exposure to observability, AIOps, and FinOps tools (e.g., Dynatrace, AppDynamics, CloudHealth).

What We Offer

Opportunity to lead solutioning for marquee enterprise deals in cloud & infrastructure.

A collaborative and innovative work environment where your expertise will shape client success.

Continuous learning and certifications across cloud and ServiceNow ecosystems.