People Senior Manager - Operations

We have an opportunity that bridges Operations excellence with HR leadership.

At Smollan India, we strongly believe that some of the best People Leaders come from the frontline and operations ecosystem - those who truly understand the business, the people, and what drives performance on the ground. With that in mind, we are inviting applications from high-performing Operations professionals who are ready to take the next step into a strategic HR role.

Current Opportunity:

• Role- People Senior Manager - Operations - SIPL
• Experience- Minimum 12-15 years of experience in Business Operations
• Location- Head Office - Mumbai
• Educational Qualification: MBA in Human Resources (preferred)

Why This Role Might Be for You:

If you have:

• Led large frontline teams or managed complex operations
• Worked closely with people challengeshiring, retention, performance, engagement
• A strong understanding of what drives on-the-ground productivity and morale, this role gives you the platform to shape people strategy at scale and influence the organization beyond your current function.

What You Will Drive:

• Own end-to-end workforce planning, frontline hiring, onboarding, and retention strategies
• Partner with business leaders to solve real-time people and performance challenges
• Ensure seamless People operations across payroll, compliance, and lifecycle management
• Drive engagement, performance management, and capability-building initiatives
• Lead transformation, change management, and inclusion programs
• Use data and analytics to influence decision-making
• Build and lead a high-performing People Operations team

What Were Looking For:

• Strong background in Operations with people leadership exposure
• Experience or interest in HR, talent management, or business partnering
• Analytical mindset and comfort with data-driven decisions
• Strong stakeholder management and influencing skills
• High ownership, emotional intelligence, and leadership capability
• Working knowledge of compliance, payroll, or HR systems (preferred)